Optimize — extend your teams without growing your structure
Hiring is slow and full outsourcing can mean losing control. eurocrm builds, staffs and administers dedicated teams, integrated into your tools and steered by your managers.
The challenge
Add skills quickly without adding an employer structure.
Costs
Fixed costs settle in
Wage inflation on scarce profiles and a high cost of hiring.
Lead time
Timelines stretch
Several months to hire, when the need is immediate.
Skills
Skills are scarce
Hard-to-find profiles, long hiring cycles and strong competition for talent.
Steering
Business steering cannot be delegated
Companies want to keep control of priorities, workload and quality.
Functions covered
IT and technology
Development, application support, systems, QA and cybersecurity.
Finance and administration
Accounting, invoicing, document control and reporting.
HR and talent
Recruitment, HR administration, payroll and training.
Data and digital operations
CRM and CMS, campaigns, content, catalogues and data management.
Business and back-office
KYC, complex files, partner support and administrative operations.
The responsibility model
You steer the business, eurocrm carries the team.
You keep
Strategy, decisions and customer relationship
Your objectives, indicators and methods, deliverable sign-off and the relationship with your customers.
eurocrm handles
Recruitment, HR and supervision
Sourcing, selection, contracts, payroll, onboarding, training and day-to-day people management.
eurocrm handles
Tools, premises and security
Premises, workstations, access, confidentiality, business continuity and a secure framework.
The Indian Ocean hub
+1 000employees in the Indian Ocean
2complementary sites
24/7continuous availability
Frequently asked questions
Where are dedicated teams based?
Mainly in our Indian Ocean locations, Mauritius and Madagascar, with the option of a mixed setup including France, Morocco or Tunisia.
Who manages the team day to day?
Your managers steer the work, priorities and expected quality. eurocrm provides people management, HR administration and the execution framework.
How do you handle departures?
The HR framework covers replacement in case of turnover, with context handover and supervised ramp-up.
