The essentials on one page: what we do, where we do it, with which means and within which framework.
What we do
eurocrm designs and runs acquisition, customer relations and support function programmes for B2B and B2C brands. We bring data, technology and operations into one chain of responsibility.
Three offerings structure our work: Convert for acquisition and sales, Engage for customer relations, Optimize for dedicated teams and support functions.
Key markers
25+years operating critical processes
600+employees
7expert multilingual sites
3in & offshore delivery zones
50+key accounts
8industries covered
37 Mactivatable B2C profiles
40+connected media sources
Where we operate
Inshore: mainland France and Guadeloupe
Nearshore: Morocco and Tunisia
Offshore: Mauritius and Madagascar
Multilingual coverage and extended opening hours
With which means
Orbyt, the platform orchestrating the Lead-to-Sale journey
B2C and B2B databases hosted and operated on behalf of their owners
Owned collection sites and journeys that are compliant by design
AI applied to operations: automation, assistance and quality monitoring
Within which framework
Hosting in France, no storage outside the European Union