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eurocrm at a glance

eurocrm at a glance

The essentials on one page: what we do, where we do it, with which means and within which framework.

What we do

eurocrm designs and runs acquisition, customer relations and support function programmes for B2B and B2C brands. We bring data, technology and operations into one chain of responsibility.

Three offerings structure our work: Convert for acquisition and sales, Engage for customer relations, Optimize for dedicated teams and support functions.

Key markers

  • 25+
    years operating critical processes
  • 600+
    employees
  • 7
    expert multilingual sites
  • 3
    in & offshore delivery zones
  • 50+
    key accounts
  • 8
    industries covered
  • 37 M
    activatable B2C profiles
  • 40+
    connected media sources

Where we operate

  • Inshore: mainland France and Guadeloupe
  • Nearshore: Morocco and Tunisia
  • Offshore: Mauritius and Madagascar
  • Multilingual coverage and extended opening hours

With which means

  • Orbyt, the platform orchestrating the Lead-to-Sale journey
  • B2C and B2B databases hosted and operated on behalf of their owners
  • Owned collection sites and journeys that are compliant by design
  • AI applied to operations: automation, assistance and quality monitoring

Within which framework

  • Hosting in France, no storage outside the European Union
  • GDPR Governance label issued by the CNIL in 2018
  • ISO 27001, 9001 and 14001 governance
  • Appointed DPO and quarterly security committee

Let's discuss your programme.

We frame a first scope together, the expected indicators and the engagement model that suits you.