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eurocrm

Locations

One Smartshore setup, three zones

Inshore, nearshore and offshore: site choice depends on language, opening hours, data sensitivity and the level of competitiveness sought.

Key markers

  • 5
    owned sites in France, Guadeloupe included
  • 3
    owned-presence countries: France, Mauritius, Madagascar
  • 1 700+
    employees
  • 24/7
    continuous availability

Three production circles

  • Owned

    France

    Paris (HQ, 11 rue de Solférino), Lisieux, Villers-Cotterêts, Castres and Guadeloupe: expertise, sensitive programmes, data, tech and steering.

  • Subsidiaries

    Indian Ocean

    Mauritius and Madagascar, eurocrm Group subsidiaries: dedicated teams, continuous service, recruitment and staffing on behalf of our clients.

  • Integrated partners

    Partner contact centres

    Amiens, Tunisia, Morocco, Senegal, Egypt, Algeria, Benin and Côte d’Ivoire, with a high level of integration and commitment.

A model that limits your operating risk

eurocrm fully centralises contracting, steering, security and compliance. We supply our partners with data, tools and know-how; they provide production and workforce.

You get a single point of contact and a multilingual, multi-time-zone, multi-operation setup, flexible in how it runs and what it costs. Data stays hosted in France.

Map of eurocrm locations: inshore France and Guadeloupe, nearshore Morocco and Tunisia, offshore Mauritius and Madagascar

Let's discuss your programme.

We frame a first scope together, the expected indicators and the engagement model that suits you.

Contact us