Location — Nearshore
Tunisie (Tunisia)
A balance of time-zone proximity, language coverage and competitiveness, for sustained-volume programmes.
Activities delivered from this site
- Multilingual customer service
- Technical support
- Back-office and document control
Place in the Smartshore setup
The Smartshore model combines inshore, nearshore and offshore sites. Site choice depends on the language required, the hours to cover, the sensitivity of the data handled and the level of competitiveness sought.
A single programme can be spread across several sites, with the same quality standards and the same security framework.
Security framework
Data is hosted in France, access is role-restricted, reviewed and logged, and business continuity is tested every year. No storage or extraction of data outside the European Union.
Let's discuss your programme.
We frame a first scope together, the expected indicators and the engagement model that suits you.