Trust
Security, compliance and commitments
Our own infrastructure, hosted in France, certified and audited every year, with governance dedicated to data protection.
Our commitments
Dedicated governance
Certified DPO, quarterly security committee with executive management, CISO and CIO, security policy reviewed yearly.
CNIL label
GDPR Governance label issued by the French CNIL in 2018, audited annually since.
Protection by design
Impact assessments, processing register, rights procedures and defined retention periods.
Certified infrastructure
Hosting at Téléhouse 2 in Paris, ISO 27001, 9001 and 14001 governance. No storage outside the European Union.
Proven consent
Timestamped collection, wording retained, traceable and enforceable proof across the chain.
24/7 continuity
Continuity and recovery plans tested every year, backup site and permanent supervision.
Governance and organisation
- Documented security policy, reviewed every year
- IT charter, administrator charter and internal procedures
- Internal and external audits twice a year
- Up-to-date risk mapping
- Quarterly security committee: executive management, CISO, CIO and DPO
- External DPO provided by a specialised law firm
- Role-restricted access, reviewed and logged
Infrastructure and hosting
- Data hosted at Téléhouse 2, Paris
- Redundant services, hardware and links
- Continuity and recovery plans tested every year
- Encryption of data in transit
- Monthly access review
- No processing of card data, PCI-DSS SAQ A validated
- Abnormal behaviour detection
GDPR and AI compliance
- GDPR Governance label issued by the CNIL in 2018
- Impact assessments, mapping and processing register
- Procedures for exercising data subject rights
- Transfers outside the EU framed by standard contractual clauses
- No storage or extraction of data outside the European Union
- Data breach notification within 72 hours
- Defined retention periods and extraction procedures
- Internal charter on the use of artificial intelligence
Culture and tooling
- Training on hiring, then every year
- Awareness sessions for every new joiner
- Security referents and DPO appointed in each department
- GDPR governance and consent certification tooling
- Specialised provider for card data handling
Were you contacted by eurocrm and want to exercise your rights or check the origin of a call? The transparency page explains how.
Sustainability rating
EcoVadis Gold medal
The medal shown comes directly from the EcoVadis recognition page. It can be verified at any time, through the link or the QR code.
Verify the rating on EcoVadis
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We frame a first scope together, the expected indicators and the engagement model that suits you.